We kick off today's episode by talking about the relationships we have with our clients. When you attract like-minded people (see last episode) you’ll inevitably end up being friends with some people and that’s OK. This will also create an environment where clients will become friends with them. One thing to be wary of is inner circles or ‘cliques’ that may form in your group. Make sure you’re still trying to make everyone feel included. Keep moving your attention around the group.

Dale has found friendships have been a huge part of the success of his group.

Dale Tip: Learn as much as you can about your client. Get to know them.

Find out things like their partner name, favourite sporting team, kids names, birthdays, what they did on the
weekend. Write it down at first and over time you’ll remember these things.

We also discuss the topic of Wellbeing ie. someone’s base level of how OK they feel.

Fitness is just one aspect of Wellbeing, Nutrition is another, but there is also Mental Health (handling stress,
how do you feel when you wake up in the morning?). Meditation has come back to help with this.

Spirituality is another big aspect.

Kyle defines spirituality as the understanding of yourself and what you want. It’s also the understanding that
your actions impact the world around you.

If someone isn’t coming to our sessions the problem might not be that your workout isn’t good enough or
you’re doing something wrong. It could be in one of these other areas.

We need to meet people where they are at. For example: Don’t smash someone in a workout who has low
Wellbeing. On the other hand if someone is feeling great, let’s help push them.

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